Privacy Policy

Your privacy is important to us. This Privacy Policy ("Policy") applies to services provided by Cue AI Technologies, Inc. ("we", "us", or "Cue") and our website (the "Site"), product pages, mobile or web applications, or other digital products that link to or reference this Policy (collectively, the "Services") and explains what information we collect from users of our Services (a "user", "you", or "your"), including information that may be used to personally identify you ("Personal Information") and how we use it.

We reserve the right to change this Policy at any time. We will notify you of any changes to this Policy by posting a new Policy to this page and/or by sending notice to the primary email address specified in your account. Changes to this Policy are effective when they are posted on this page.

What Information Do We Collect?

Information You Provide to Us

• Account Information: To create an account for the Services or to enable certain features, we may require that you provide us with information for your account such as name, email, profile picture, password, and authentication credentials.
• Payment Information: If you sign up for a paid subscription, we (or our payment processors) may need your billing details such as credit card information, banking information, and billing address.
• Meeting Data: In using our Services, our customers may submit or upload, or instruct Cue to collect, audio recordings, transcriptions and/or screenshots from meetings, seek customer support, or provide other Customer Data to us.
• Business Contact Information: If you are a business representative, we collect your information in connection with the performance of the agreement or potential agreement with us.

Information We Collect Automatically

• Log Data: Information that your browser automatically sends whenever you use our website, including your internet protocol address, browser type and settings, and how you interacted with our website.
• Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take.
• Device Information: Includes name of the device, operating system, and browser you are using.
• Analytics: We may use analytics products that use cookies to help us analyze how users use our Services and enhance your experience.

How Do We Use The Information We Collect?

We use the information we collect:

• To deliver and improve the Services and your overall user experience
• To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
• To develop, improve or expand our business, products and services
• To email, message, or otherwise contact you with information and updates about us and the Services
• To respond to your comments and questions and provide customer service
• To analyze how you use the Services with analytics tools to help us understand traffic patterns
• To maintain the security of the Services
• At your direction or instruction, or for any other purpose with your consent

Do We Share Your Personal Information?

We disclose personal information in the following circumstances:

• With our corporate affiliates and subsidiaries
• With third parties that perform services to support our core business functions
• To support our audit, compliance, and corporate governance functions
• In connection with a change of ownership or control of all or part of our business
• If required or permitted by applicable law or regulation
• With your consent or at your direction

How Do We Secure Your Personal Information?

We take reasonable steps to protect your Personal Information against unauthorized access, alteration, disclosure, misuse, or destruction. We implement technological security measures including encryption, firewalls and secure socket layer technology. However, no data transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We retain your Personal Information while your account is in existence or as needed to provide the Services to you. We may retain information that is otherwise deleted in de-identified and aggregated form, in archived or backup copies as required pursuant to records retention obligations, or otherwise as required by law.

Managing Your Privacy

All users may request to review, update, correct or delete the Personal Information furnished by a user in their user account by contacting us at help@cue.ai or by accessing your user account. We will try to comply with such requests in a reasonably timely manner.

Children Under 16

The Services are not directed to individuals who are under age of sixteen (16) and we do not solicit nor knowingly collect Personal Information from children under the age of sixteen (16). If you believe that we have unknowingly collected any Personal Information from someone under the age of sixteen (16), please contact us immediately at help@cue.ai.

Contact Us

If you have any questions about this Policy, your Personal Information, or the Services, you can contact us at help@cue.ai.